How it works
From ordering your repeat medicines to collecting them from your pharmacy, we make every step straightforward.
01
Find Your Medication
View your repeat medicines and order them directly from your pharmacy.
02
Track your order
We’ll keep you updated as your request moves from your GP surgery to your pharmacy.
03
Collect your medication
You’ll be notified when your prescription is ready for collection or delivery.
A free service from your pharmacy.
MyPharmacy is a free service designed to make managing your medicines easier and more convenient.
Manage family members
Add loved ones and manage their medicines in one secure account.
Connected to your pharmacy and GP practice
Book appointments, send messages and stay connected in one place.
Medication reminders
Set daily reminders so you never miss a dose.
Simple reordering
Order your repeat medicines in just a few clicks.
Never run out of medication
Get reminders when it is time to reorder.
Your data is safe
Your information is encrypted and never shared with third parties.
Our Mobile App is Coming Soon
We’re creating a mobile app to make managing your repeat prescriptions even easier. Soon, you’ll be able to view, order, and track everything directly from your phone.
Available soon in
Frequently asked questions
Is it free to use the My Pharmacy?
ConX is a digital care platform designed for pharmacies and healthcare providers. It streamlines bookings, consultations, patient records, compliance, and reporting — all in one easy-to-use, NHS-connected system.
Can I sign in using my NHS login?
ConX supports independent pharmacies, multi-branch groups, GP surgeries, private clinics, physiotherapy teams, virtual wards, and population health services. If you deliver patient care, ConX fits your workflow.
Can I change the medicines on my list?
Absolutely. ConX was built with independents in mind — easy setup, no technical jargon, and scalable as you grow.
How do I know if I qualify for free NHS prescriptions?
ConX uses enterprise-grade encryption and UK-based cloud hosting. Only authorised staff have access via role-based permissions, ensuring total data protection.
Will I receive updates on my order?
Setup is quick and guided — typically just a few days. Our team helps configure your services, staff roles, and data connections so you’re ready to go live smoothly.